Riverside County, California, is a long way from Verona. It has way more people–it’s the fifth-largest county in the U.S.–and has been much harder hit than we have by swine flu: 2,478 hospitalizations from H1N1, and 30 deaths. But this big county’s health professionals are getting help managing their caseload from a company on Grove Street.
Verona-based LiveProcess developed the Internet-based communications platform that the Riverside County Community Health Agency uses to manage the flow of information among the county’s 15 hospitals. It uses the tool to send out H1N1 news, field questions and make sure its hospitals have the supplies they need.
“The hospitals loved getting information via the Web because the system was always ‘on’ and the information they needed was in one place,” says Ramon Leon, the agency’s hospital preparedness program coordinator. “The system makes a huge difference for me as well. Before using LiveProcess, I’d have to call or send e-mails to each hospital to get data and then compile all that information manually. Now I have a central location to collect, store and disseminate critical information.”
The LiveProcess platform, which has been endorsed by the American Hospital Association as its preferred solution for disaster readiness and incident command, is now being used by more than 500 facilities nationwide. LiveProcess was also named to the 2009 Inc. 5000 list of America’s Fastest Growing Private Companies, probably the only Verona company ever on Inc.‘s list.